What is a credit?
One credit syncs 10 Google reviews, or drafts one reply in your own voice.Each plan adds its credits every month - annual plans too.Syncs are incremental, so a routine sync asks only for reviews newer than the last one and uses very few.
Is there a free trial?
Yes.No card needed - 200 free credits for 14 days, about 2,000 reviews synced or 200 reply drafts.One trial per business, email and device.
What happens when the credits run out?
Nothing is charged and nothing breaks.Syncs and reply drafts pause, everything already in the dashboard stays readable, and the Billing page offers a top-up or a bigger plan.A sync never fetches more reviews than the credits left will pay for.
Can I buy more credits?
Yes: 1,000 credits for $39, valid for 12 months, on top of any plan.Top-ups need an active plan.
Can I change or cancel?
Any time, from Billing inside your workspace.Moving up takes effect immediately with a prorated charge.Moving down applies from your next renewal date.Cancelling keeps the plan until the end of the period you have paid for, and you can reactivate before then.
Do you give refunds?
Within 14 days of a payment you can ask for a refund from the Billing page - one per customer, reviewed by Braivex.
Which currency, and is tax included?
Prices are in US dollars wherever you are.VAT or sales tax, where it applies, is added at checkout by our payment partner Dodo Payments, who acts as merchant of record.